1. General Overview

1.1 These Terms and Conditions (“Agreement”) apply to all orders and services provided by [TIMELESS GRAPHICS] (“Company”) to the Client.

1.2 By placing an order, the Customer agrees to be bound by this Agreement.

2. Orders and Payment

2.1 All orders must be accompanied by a written confirmation or signed approval of the design and specifications.

2.2 A deposit of [percentage] is required at the time of placing the order, with the balance payable upon completion or delivery unless otherwise agreed in writing.

2.3 Payments must be made by the due date specified on the invoice. Late payments may incur interest at [percentage] per month.

3. Design and Proofing

3.1 The Company will provide design proofs for the Customer’s approval.

3.2 It is the Customer’s responsibility to carefully review all designs, including text, dimensions, and colors. Once approved, any subsequent changes may incur additional charges.

4. Manufacturing and Delivery

4.1 Manufacturing timelines will be estimated at the time of order confirmation. The Company will make reasonable efforts to meet these timelines but will not be held liable for delays due to unforeseen circumstances.

4.2 Delivery costs and arrangements will be communicated and agreed upon with the Customer.

4.3 Risk of loss or damage passes to the Customer upon delivery or installation.

5. Installation

5.1 If installation services are included, the Customer must provide clear access to the site. Additional charges may apply if access or conditions are inadequate.

5.2 The Customer is responsible for obtaining any necessary permits, unless otherwise agreed in writing.

6. Warranty and Liability

6.1 The Company warrants that the signs will be free from material defects for a period of [warranty period, e.g., 12 months] from the delivery date.

6.2 This warranty excludes damage caused by improper use, installation by the Customer, environmental conditions, or normal wear and tear.

6.3 The Company’s liability is limited to the repair or replacement of defective products and does not cover consequential damages.

7. Cancellation and Refunds

7.1 Orders may be canceled within [number] days of placement, subject to a cancellation fee to cover design or production costs incurred.

7.2 Custom signs are non-refundable once production has begun.

8. Intellectual Property

8.1 All designs and concepts created by the Company remain the property of the Company unless otherwise agreed in writing.

8.2 The Customer guarantees that any materials provided to the Company for use in the signs do not infringe on third-party intellectual property rights.

9. Confidentiality

9.1 Both parties agree to keep confidential any proprietary or sensitive information exchanged during the business relationship.

10. Governing Law

10.1 This Agreement shall be governed by and construed in accordance with the laws of [Your State/Region/Country].

11. Amendments

11.1 The Company reserves the right to amend these terms and conditions at any time, with changes effective upon posting to the Company’s website or other written notice to the Customer.

12. Acceptance of Terms

12.1 By engaging with the Company and placing an order, the Customer acknowledges they have read, understood, and agreed to these terms and conditions.

For any questions or concerns, please contact [TIMELESS GRAPHICS] at [484-830-9500].

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