Effective Date: [12/2024]

At [Timeless Graphics] (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us, particularly in connection with our sign manufacturing services.

1. Information We Collect

We may collect the following types of personal information when you interact with us, either directly or through our website:

• Personal Identification Information: Name, email address, phone number, mailing address, and any other contact information you provide to us.

• Business Information: Company name, job title, and other relevant details related to your business.

• Payment Information: Credit card details or billing information for processing payments.

• Project Information: Details related to sign specifications, designs, and custom requests you provide.

• Usage Data: Information about how you access and use our website, such as IP address, browser type, device type, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for sign manufacturing.

• To communicate with you about your orders, provide customer support, or respond to your inquiries.

• To personalize your experience and improve our services.

• To process payments and prevent fraud.

• To send promotional material, if you have opted in to receive such communications.

• To comply with legal obligations and protect our rights and property.

3. How We Share Your Information

We may share your personal information in the following situations:

• Service Providers: With third-party service providers who assist in the operation of our business, such as payment processors, shipping companies, and IT service providers.

• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, regulations, or governmental requests.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred to the new owner or successor.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You have the right to correct any inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

• Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in any email you receive from us.

If you wish to exercise any of these rights or have questions about your data, please contact us using the information provided below.

7. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date noted at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Timeless Graphics]

[1101 W. Hamilton St. STE 270

Allentown PA 18101]

[484-830-9500]

[info@timelessgraphicsco.com]

Please review this Privacy Policy periodically to stay informed about how we are protecting your information. By using our services, you consent to the terms of this Privacy Policy.

This is a basic template and may need to be customized based on your specific business operations, the jurisdiction you’re operating in, and applicable local laws (such as GDPR or CCPA). It’s advisable to consult with a legal professional to ensure compliance.